Verify Your live22my Account
Verification keeps your account and your balance secure. We need to confirm that the account belongs to you before any withdrawal clears — this is a one-time process, not something you repeat on every cashout. A copy of your Malaysian identity card and a screenshot or statement confirming your registered e-wallet handle is usually all it takes. Submit these through the account
settings page inside the lobby. Once our team reviews them, your account moves to verified status and withdrawals process without hold-ups going forward.
- Prepare your identity document — A clear photo or scan of your Malaysian identity card — front and back — is the primary document we need to confirm your identity.
- Confirm your payment method ownership — A screenshot of your Touch 'n Go eWallet, Boost or GrabPay account showing your registered name and number links your wallet to your account.
- Submit via account settings — Upload both documents through the verification section in your account settings. You will receive a notification once the review is done.
- Verified status unlocks cashouts — After approval, your account is marked verified and withdrawal requests go straight through without additional document checks each time.