Reference

Your live22my Deposits, Withdrawals and Verification

Every ringgit that moves through your live22my account goes through the wallets already on your phone — Touch 'n Go eWallet, Boost, and GrabPay — so there is no extra app to install and no card number to key in.

Touch 'n Go eWalletBoostGrabPayDuitNow TransferFast withdrawals
live22my Your live22my Deposits, Withdrawals and Verification
live22my Verify Your live22my Account

Verify Your live22my Account

Verification keeps your account and your balance secure. We need to confirm that the account belongs to you before any withdrawal clears — this is a one-time process, not something you repeat on every cashout. A copy of your Malaysian identity card and a screenshot or statement confirming your registered e-wallet handle is usually all it takes. Submit these through the account

settings page inside the lobby. Once our team reviews them, your account moves to verified status and withdrawals process without hold-ups going forward.

  • Prepare your identity document — A clear photo or scan of your Malaysian identity card — front and back — is the primary document we need to confirm your identity.
  • Confirm your payment method ownership — A screenshot of your Touch 'n Go eWallet, Boost or GrabPay account showing your registered name and number links your wallet to your account.
  • Submit via account settings — Upload both documents through the verification section in your account settings. You will receive a notification once the review is done.
  • Verified status unlocks cashouts — After approval, your account is marked verified and withdrawal requests go straight through without additional document checks each time.
live22my Put Money Into Your live22my Account

Put Money Into Your live22my Account

Adding funds is a short four-step path. Open the cashier from any page in the lobby — it sits in the same spot on both mobile and browser — then pick the wallet or bank that suits you. Touch 'n Go eWallet and Boost are the fastest routes because the transfer confirms the moment your PIN clears. FPX via Maybank2u and CIMB

Clicks works just as well if you prefer online banking. Enter the amount in ringgit, confirm, and your balance updates so you can move straight into the tables or slots.

  • Open the cashier — Tap the cashier icon from anywhere in the lobby — it stays in the same position on mobile and desktop browser.
  • Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX online banking from the list shown.
  • Enter your amount in RM — Key in the ringgit amount you want to add, then confirm inside your chosen wallet or banking app with your PIN or OTP.
  • Balance updates — Your account balance reflects the deposit once the wallet or bank confirms. No need to refresh the page manually.
PAYMENT METHODS

Payment Channels We Support

We keep the payment list focused on what Malaysian phones already carry. Touch 'n Go eWallet, Boost and GrabPay handle the majority of deposits and withdrawals on live22my, while DuitNow, FPX, Maybank2u and CIMB Clicks are available for those who prefer direct bank transfers. Every channel listed here is available where local law permits — check your eligibility when you open your account.

Touch 'n Go eWallet Deposit and withdraw directly from your TNG eWallet balance. Confirms once your PIN clears — no extra steps needed.
Boost Link your Boost wallet to your live22my account for instant top-ups and withdrawals routed back to your Boost balance.
GrabPay Use your GrabPay wallet for deposits and cashouts. The same wallet you use for everyday purchases works here too.
DuitNow Send funds via DuitNow using your registered phone number or identity card number as the account identifier.
FPX — Maybank2u & CIMB Clicks Prefer bank transfers? FPX connects directly to Maybank2u and CIMB Clicks for real-time online banking deposits.
live22my Withdraw Your Winnings Back to Your Wallet

Withdraw Your Winnings Back to Your Wallet

Withdrawals follow a straightforward path from your account balance back to the same wallet you used to deposit. We match your payout to your registered payment method as an extra layer of security — so if you deposited with Boost, your withdrawal routes back to that Boost account. Make sure your account verification is complete before you request a cashout; unverified accounts

will be prompted to complete the KYC step first. Once submitted, the status of your withdrawal is visible in your transaction history so you always know where things stand.

  • Head to the withdrawal section — Open the cashier and select withdrawal. Your available balance shows clearly so you know exactly what you can cash out.
  • Pick your payout wallet — Choose Touch 'n Go eWallet, GrabPay or your linked bank account. The method must match your registered deposit channel.
  • Enter the withdrawal amount — Key in the ringgit amount. The system checks your account status and flags any outstanding verification before processing.
  • Track it in transaction history — Once submitted, your withdrawal request appears in your account's transaction history with a live status so you can follow it.

Common Questions About live22my Banking

Here are the questions we hear most often about deposits, withdrawals and account verification on live22my. If your question is not covered here, reach out through the live chat inside your account.

Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX via Maybank2u or CIMB Clicks are all available. Choose the one you already use and the process stays familiar.

Minimum amounts are shown in the cashier at the time you deposit. We do not publish a fixed floor here because it can vary by payment channel — check the cashier for the current figure.

The most common reason is an incomplete account verification. Complete the KYC step in account settings, then resubmit. Our team reviews documents and updates your status once done.

We route withdrawals back to your registered deposit method as a security measure. If you need to change your linked payment channel, contact live chat from inside your account.

Open your account and go to transaction history. Every deposit and withdrawal request shows a live status so you can track it without needing to contact support.

A clear photo of your Malaysian identity card plus a screenshot of your registered e-wallet or bank account confirming your name is usually enough to complete the one-time verification.
Reference

live22my Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.